InfoWARE Launches Video Training Portal

Picture this exchange between a CIO and an IT Training Manager…

”Dele, I wanted to let you know that we’ve picked an ERP system and gotten the go-ahead for the project. The ERP has the following modules: Financials, Brokerage, Asset Management, CRM, Human Resource, Dashboard and Business Intelligence. We have been given a mandate to bring our team up to speed with the necessary skill and competencies needed to use the application. Hence, you’ll need to train about 700 people in 5 days, just like when we implemented the new e-mail system.“ ”But Sir,… I need some idea on where to start. Can we set up a meeting to discuss approaches? I hear ERP training is a real challenge.“ ”I’m sure you’ll figure it out, Dele. Draw up your Budget and revert“ Dele immediately sets up a training committee: The committee will be swamped with work during the switch to a new ERP system as it will need to source and test course content.

In addition, the training department will need to:

• Assess and evaluate the training and the end-users progress in learning relevant
  skills and knowledge,
• Manage the nitty-gritty of the training process, including:
  – End-user and trainer competence,
  – Quality control over courses,
  – Updating materials, and
  – Ensuring sustainability of end-user training in the organization after the system goes live.

As he draws up a cost, he suddenly snaps out of a reverie, “Logistics and support“! There are many hidden logistics and support costs involved in ERP training. Printing materials, booking and equipping rooms, as well as travel and accommodation costs for trainees and trainers are just a few examples. After factoring the entire cost, he realizes that his estimated budget has doubled by a 100%!.

Don’t get trapped by hidden costs

As these examples show, supporting a large-scale ERP training effort is almost as complex and wide in its organizational impact as is implementing the ERP solution.

In addition to costs that many companies don’t provide for, ERP training makes enormous demands on the time of already-busy people spread throughout the organization.

In lieu of this, InfoWARE ERP comes with good news! The InfoWARE training video portal-(available at http://training.infowarelimited.com/videos) provides the platform for our enterprise solution users to learn virtually all modules of the software at no cost! The video snippet tutorials are real samples of the actual tasks that are performed in the course of the software usage. The videos are task based, precise and would not result in a waste of the trainees’ resource.

Some of the most outstanding advantages are:

• Reducedoverall cost is the single most influential factor in adopting this method. The elimination of costs associated with instructor s salaries, meeting room rentals, and User travel, lodging, and meals are directly quantifiable. The reduction of time spent
  away from the job by employees may be the most positive offshoot.

• Learning times reduced,an average of 40 to 60 percent of time is conserved by learning via the portal.
• Consistent delivery of content is possible with asynchronous, self-paced e-learning.
• Fewer Accidents and Errors:In the course of carrying out a particular task, if there exist any doubt or gray sides that the user encounters; they can simply log-in into the training webpage to clear their doubts. This reduces the chances of occurrence of errors that could lead to waste of time and resources.
• Expert knowledge is communicated, but more importantly captured, on user-friendly screen

Advantages to the Learner

Along with the increased retention, reduced learning time, and other aforementioned benefits to user, particular advantages of the InfoWARE video portal include:

• On-demand availability enables users to complete training
  conveniently at off-hours or from home.
  
• Self-pacing for slow or quick learners reduces stress and
  increases satisfaction.
• Interactivity engages users, pushing them rather than pulling them through training.
• Confidence that refresher or quick reference materials are available reduces burden of responsibility of mastery.

Experts agree that you get the most from your ERP software when users become, comfortable, and proficient performing the new business processes the software supports. In other words, much of the success of an ERP implementation depends on the people using the system for day-to-day work. So a key question for the project team becomes, ”Is there a sure-fire training method that guarantees proficient users?“ Probably not. But there is a concept that will help turn the odds in your favor. InfoWARE Training portal provides you with all you need to increase your ROI by 100%!